Question 1

What is Otherworld?

Accepted Answer

It’s a new kind of art+entertainment experience that combines elements of large-scale Burning Man style art, immersive theater, escape room, children’s museum and haunted house.

Question 2

How do I get tickets to Otherworld?

Accepted Answer

Visit the ‘TICKETS’ page for details. We have switched to Timed Ticketing in order to minimize wait times and ensure everyone can experience Otherworld as intended. When purchasing a ticket you will be required to select an arrival time at checkout. If you purchased a ticket prior to March 2 then your ticket will still be honored for any date and time. Tickets are now available online only and will no longer be available for purchase at the door. Thanks for your understanding as we work to make your journey into the Otherworld the best it can be!

Question 3

WHAT HAPPENS IF I MISS MY TICKET TIME?

Accepted Answer

If you are late for your ticket time we will try to fit you in at the next available time slot, but there are no guarantees. Worst case we can reschedule you for a later date.

Question 4

WHEN SHOULD I ARRIVE FOR MY TICKET TIME?

Accepted Answer

We recommend arriving five minutes prior to your scheduled experience start time.

Question 5

WHEN SHOULD I ARRIVE FOR MY TICKET TIME?

Accepted Answer

We recommend arriving five minutes prior to your scheduled experience start time.

Question 6

Is Otherworld kid friendly?

Accepted Answer

Definitely, the experience was designed for people of all ages and makes for a great family outing! That said, some areas are darker, but these rooms can be avoided. Children under 16 must be accompanied by adult.

Question 7

Is Otherworld handicap accessable?

Accepted Answer

Yes, all of the exhibits are handicap accessible! Some areas feature nooks and crannies that require crawling, dipping, ducking and dodging but these account for less than 5% of the exhibits and there are plenty of bypasses.

Question 8

Is Otherworld sacry?

Accepted Answer

The experience was not designed to be scary, although some areas are suspenseful and may not be favorited by small children. These darker areas can be easily avoided.

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